Also, for the purposes of this statement, when we say "Cognivive" or "the company", we mean the employees and contractors currently working for Cognivive, Inc.
This website is hosted on Squarespace, which gives Cognivive analytics tools to help us manage our website. These tools tell us a little about where our visitors are coming from. Specifically, they tell us the IP address and rough geographic location (e.g. Davis, California, USA) of everyone that visits the site, and the type of browser they're using (e.g. Firefox on an Android device). We also get information about whether you visited us from a search engine or a social media post. None of this information is immediately linked to your name, address, phone number, or any other personally identifying information. We also won't share this information in specific or in aggregate with anyone outside of the company.
You can use the form on our contact page to get in touch with us. That form sends us an email with the name and email address you give it, and we use that information to respond to your message. If you contact us through a form on this website, we won't share your name, email address, or the content of your message with anyone outside of the company without your express written consent. That means we won't sell your email address to spammers. We hate them just as much as you do.
Surveys and Research
From time to time, Cognivive conducts research with human volunteers (like yourself) to figure out how to best make digital medicines patients want to take. The two main ways we do that are through surveys and in-person playtesting sessions.
Occasionally, we run surveys to gather feedback and learn more about our users and their preferences. Each of these surveys has a paragraph at the beginning describing what the survey is about and what kinds of questions we'll be asking. We encourage you to read it! Sometimes we will ask you for personal information in the survey, and we will always tell you about those questions (and whether they're required) in that paragraph. We won't share any of the information we gather in a survey with anyone outside the company without your permission.
We should also note that we sometimes run surveys using third party services, like Google or Survey Monkey. If we do that, the information you enter might be subject to their Privacy Policies and Terms of Service. We encourage you to read those documents when appropriate.
During an in-person playtesting session, a member of the Cognivive team will meet with someone so they can try our products and give us feedback. If you're a part of a playtesting session, we will not share any of your personal information with anyone outside the company. This includes your phone number, email address, name, and physical address.